Workplace Hero Program 2023 Outline
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Looking to empower your staff and turn them into workplace heroes?
Our comprehensive Workplace Hero Program is the solution you need. This 8-week self-paced program is designed for staff on all levels up to middle management and provides essential skills to help them thrive in the modern workplace.
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Through three modules, your team will learn to communicate effectively, build strong relationships, and navigate the complexities of the modern workplace.
In Module 1, they will gain insights into effective time management, workplace etiquette, and essential professional skills. They'll also explore ethical behaviour, diversity, accountability, and quality service, providing the necessary tools to improve performance and cultivate a positive work environment.
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In Module 2, your team will gain knowledge of HR policies, employment laws, and best practices for performance evaluations. They will also learn about customer service, creativity, innovation, and the company's quality culture. Plus, they'll discover strategies to deal with difficult customers, navigate shared work areas, and socialize in the workplace.
In Module 3, your team will focus on communication, motivation, leadership, and team building. They'll develop verbal, non-verbal, and written communication skills, including crafting business letters and memos, documentation, presentations, and email etiquette. They'll explore mobile communication devices, phone etiquette, and social media tools. They'll also discover how to build a motivated and productive team, conduct meetings and presentations, and learn about conflict resolution and negotiation.
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By the end of the program, your team will have the necessary skills to handle challenging situations and conflicts and contribute positively to your organization. Our Workplace Hero Program is a smart investment for your company, as you'll see a significant return on investment through increased productivity, better relationships, and improved communication among your team. The best part? The program can be conducted at your company's facilities, and it's self-paced, so your staff can complete it around their schedule. Sign up today and turn your team into workplace heroes.
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